• Systems and network audits
  
• Installations, upgrades, and emergency troubleshooting for servers and networks
  
• Internet and intranet application development
• Database configuration and optimization
  
• Interface projects for host connectivity and NT/NetWare/Mac integration

Supplementation of MIS staff

• Full time help-desk support
  
• Network and e-mail conversions
  
• Provision of additional resources for large-scale projects
  
• Emergency services
  
• Temporary shortages
  
• Individual training

LAN/WAN administration

• Management and technical support for office information systems and networks
  
• Designing, installing, and servicing networks, servers, and workstations
  
• Proactive maintenance
  
• User satisfaction and productivity analysis

MIS Administration - Scheduled appointments including:

• Software patches and updates
  
• Monitoring of server and network performance
  
• Hardware, software, and network troubleshooting
  
• Proactive network auditing

24x7 Emergency service - Available by telephone or site visit.

Internet-based problem ticket system

• Clients are choosing to report and trackproblems more efficiently using our new, custom designed tracking and reporting tool. Some of our services include:
  
• Customized administrative interface for on-site contact
  
• Easy to use interface for users to report or track problems quickly and efficiently
  
• Customized reporting

Projects - Our typical project work includes:

• Database programing
  
• Web front-end and back-end development
  
• Network, server, and workstation hardware and software upgrades
  
• Coordinating network integration with other vendors
  
• Network reconfiguration for connectivity of sites or platform/application migrations
  
• Supplementing existing MIS staff during large scale projects